


von Christian Gündling | Mai 24, 2017 | Kommunikation, Kundenorientierung, Kundenzufriedenheit, Management, Mitarbeiter, Uncategorized, Wertschätzung
Kundenorientierung funktioniert nur, wenn Mitarbeiter Freiheit und Verantwortung haben. Viele Unternehmer und Manager befürchten dann allerdings, dass Cash Flow, Gewinn, Kosten, …, also die finanzwirtschaftlichen Ziele des Unternehmens auf dem Altar der...von Christian Gündling | Mai 3, 2017 | Beratung, Kundenorientierung, Strategie, Uncategorized
Das Kölner Institut für Handelsforschung (IfH) und die Wirtschaftsprüfungsgesellschaft KPMG sind in ihrem aktuellen „Consumer Barometer 2017“ der Frage nachgegangen, ob die Kundenorientierung in deutschen Handelsunternehmen eine ernstzunehmende Strategie ist1. Das...Cookie | Dauer | Beschreibung |
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